The Fireplace Co

Yes, their North York showroom has dozens of fireplaces burning live so you can compare models in person. Parking is available right out front of the Dufferin Street location.

One team handles measurement, installation and certified finishing, so you deal with a single crew from start to finish. They carry brands like Napoleon, Regency, Marquis and Amantii.

Yes, they offer free in-home consultations where they measure the space and match a model to your vision. They also answer questions about venting and installation over the phone.

The company lists after-sales support among its offerings, and its staff have walked customers through gas fireplace fixes over the phone. They sell gas, electric and wood-burning units.